D-backs Summer Pass presented by Bar-S

• Saturday, June 15 vs. Chicago White Sox - 4-Home Run Player Tee
• Sunday, June 16 vs. Chicago White Sox - Father’s Day Polo Shirt
• Saturday, June 29 vs. Oakland Athletics - Ketel Marte Bat Flip Bobble
• Saturday, July 13 vs. Toronto Blue Jays - Star Wars Night + Lourdes Gurriel Jr. Stormtrooper Bobble
• Saturday, July 27 vs. Pittsburgh Pirates - D-backs Hall of Fame Ceremony + Luis Gonzalez & Randy Johnson Hall of Fame Tee
• Saturday, August 10 vs. Philadelphia Phillies - NL Champions Replica Ring

• Opt-in texts will be sent before each series’ first game with the option to claim tickets for that series. This opt-in window will re-open for each game of the series. Opt-ins begin on May 31.
• Claimed tickets will be available 3 hours before game time in the MLB Ballpark app. This is also when the opt-in window closes for that day’s game.
• Sit with Friends! This feature will allow you to link your D-backs Summer Pass with other holders accounts in order to sit together.
• Sit with Friends feature is not available between Season Pass and Summer Pass
• Upgrades and Guest Passes - The D-backs Summer Pass has options to upgrade your seating location and add guest passes when you first claim your tickets for each series.

How do I claim my tickets? When does the opt-in open before each game?

You will receive text when the opt-in window opens. The opt-in window starts at 9AM on the first game day of a home series. You will have an opportunity to opt-in for all the games in the series, upgrade your seats, and purchase guest tickets, as well. The opt-in window closes 3 hours prior to game start.

What if I missed the opt in window but want to attend the game?

If you missed the opt in window for a game, you may still activate your Summer Pass for that game up to 1 hour after first pitch. Features like guest tickets, seat upgrades and sitting with friends will not be available after the opt in window.

Do I get a ticket to each game on the schedule? Are there penalties if I do not opt in?

Tickets are guaranteed for each game on the schedule. There are no penalties for not attending a game, however you do need to confirm your attendance in order to receive a ticket.

Where are my tickets?

Your tickets will be sent 3 hours prior to game start, and you can find the tickets within your MLB Ballpark app.

How are tickets sent to me?

3 hours prior to game start you will receive a text confirming that tickets have been delivered to your MLB Ballpark app account.

Where will my seats be located?

Seat locations will be located in the Upper Level and will vary by game.

Can Summer Pass tickets be transferred to a friend?

Summer Pass tickets, as well as seat upgrades and guest passes, are not transferable and not eligible for resale. Abusing these guidelines can result in your Summer Pass being revoked.

Can my seats be changed?

Once tickets have been sent to your account, they cannot be changed. Please contact [email protected] for any assistance you may require.

Can I link tickets with other Summer Pass holders?

You can link your Summer Pass with other holders using Sit With a Friend located within the portal on the left navigation. This allows you to create and join ticket groups. All fans within a ticket group will be assigned seats next to each other. This must be done within the opt in window in order to sit with other Summer Pass holders.

If I already purchased the Season Pass, will my Summer Pass tickets be issued together?

Season Pass and Summer Pass tickets will not be seated together.

Can I bring a friend to a game?

Guest tickets will be available for all games. Guest tickets are available for purchase when you opt into games. Seat upgrades are available for your Summer Pass, but they will not be available for guest tickets.

Can I receive a refund if I cannot attend a game?

There are no refunds for games you are not able to attend.

How can I get a refund and cancel my D-backs Summer Pass?

Please contact [email protected] for any requests for refunds or cancellations.